SAP Support Consultant – SAP Rollout Wholesale Division

January 2012 - August 2012 | Heineken Nederland B.V | Zoeterwoude/Amsterdam

Heineken is a Dutch multinational brewing company, founded in 1864 by Gerard Adriaan Heineken in Amsterdam. Heineken N.V. is the number one brewer in Europe and one of the largest brewers by volume in the world. Next to their brewing activities Heineken Netherlands also offers wholesale (soft drinks, waters, spirits, wines, tea and coffee) activities to the Dutch hospitality sector.
For this Wholesale division Heineken is Rolling out SAP. In my role as Support Consultant I’ve trained and supported end users in using this new SAP implementation.

Training

  • Train end-users in using SAP
  • Support end-users after Go-Live
  • Create and update user manuals and training material

Optimizing and Testing

  • Optimize Way of Working using available functionality
  • Optimize Master data
    • Material Master: Introduced new planning type to improve purchasing process for non-forecast  articles
    • Purchasing Contracts: create contracts for a new IC Purchasing process
  • Test new SAP functionality
    • IC Sales & Purchasing
    • Excise Duty & Tax Warehouse (alcoholic beverage)
    • Non-WMS warehousing

Purchaser & SAP-MM Key-User

January 2006 - September 2009 | Wartsila Nederland BV, Service Benelux | Schiedam

Wärtsilä is a global leader in smart technologies and complete life cycle solutions for the marine and energy markets. By emphasizing sustainable innovation, total efficiency and data analytics, Wärtsilä maximizes the environmental and economic performance of the vessels and power plants of its customers.
Wärtsilä in the Netherlands supplies worldwide sales & services for the marine and decentralized power industry. As Purchaser for Wärtsilä Service Benelux I was responsible for setting up local Material Master Data and keeping local stock on an optimal level. As SAP Key User I’ve supported local SAP users and participates in various Projects.

Day 2 Day Operations

  • Execute request for quotations
  • maintain Material Master Data in SAP
  • Stock control

SAP-MM Key user

  • First line support for all SAP-MM (and SAP-CS and SAP-SD) related issues
  • Cooperate in SAP knowledge scan project
  • Advise in optimizing way of working for both for MM and other process(SAP-CS & SAP-SD)
  • Train end-users in using SAP
  • User validation testing