Functional Consultant SAP SD/MM

February 2018 - May 2018 | Heineken Nederland B.V. | Zoeterwoude/Amsterdam

Dutch wholesale market leader Sligro Food Group has strategically partnered with Heineken Nederland. Through this partnership, Sligro will carry out Heineken’s logistics operations for the Dutch hospitality sector. In addition, Heineken has sold its wholesale operations for the rest of its food and non-food range – including soft drinks, waters, spirits, wines, tea and coffee – to Sligro.
To facilitate this change there has been set up an interface between the Sligro AS-400 and Heineken SAP environment to exchange Sales, Delivery and Invoicing information. With my experience as support consultant when implementing the Heineken SAP environment I was able to support the team monitoring this interface in resolving and analyzing issues with this interface.

  • Monitoring Errors in Sales Order Interface Between Sligro Food Group and Heineken
  • Analyze and assign Errors to Sligro Food Group or Heineken Logistics or IT partners
  • Identify Risks and Patterns in errors and act accordingly

Chairman of Trial Committee

February 2017 - December 2020 | Dutch Sheep Dog Society

The Dutch Sheep Dog Society is the Dutch affiliate of the International Sheep Dog Society.  The Dutch Sheep Dog Society is promoting  improvements to the working sheepdogs by supporting good breeding as well as training. This is achieved by organizing sheepdog trials, supporting breeders with practical advise and supporting sheepdog owners with registration in the Studbook.
One of the major activities of the Dutch Sheep Dog Society is organizing the Dutch National Sheepdog Trial and selecting the team to represent the Netherlands on the World Sheep Dog Trials. In my role as Chairman of Trial Committee I’ve supported the Trial Committee in al her activities.

  • Manage the Trial Committee and her sub-divisions
  • Representing the Trial Committee in the Societies Board
  • Recruit and on-board new Trial Committee members
  • Be the first point of contact in case of complaints or issues on Events, Regulations and other activities performed by the team
  • Set-up an Intranet Site for Team Members and Volunteers

 

Interim Client Engagement Manager MDM

October 2014 - June 2016 | Syngenta Seeds | Enkhuizen/Basel

Syngenta is a leading science-based agtech company. We help millions of farmers around the world to grow safe and nutritious food, while taking care of the planet. By improving crop productivity and making farming more efficient, we enable growers to provide healthy, high quality food safely and sustainably.
Within Syngenta Master Data Management is complex, many tasks are outsourced. Managing service delivery both on operational as on tactical level is crucial for successful master data management when third-party service providers are involved. In my role as Client Engagement Manager I was responsible for aligning business needs with the capabilities of the service provider by setting up meting structures, setting priorities and managing escalations.

Service Delivery

  • Representing  the service organization as the one face to the client regarding MDM services
  • Manages expectations and acts as interface between the service delivery team and the clients in the business
  • Manages regional escalations of service issues
  • Track and escalate process impact due to organizational changes
  • New Service Introductions; Guide and align Business, Service organization and third-party to handover services to 3th party without any business interruptions
  • Set up new meeting structure with third-party service provider on operational performance and escalations

MDM Key User Network

  • Manage MDM Key user Network
  • Setting up and hosting  a monthly meeting with Key-Users, BPA, BPC and third-party service providers on MDM related topics
  • Manage and Prioritize BPA recourses

Transfer Price Year End Upload Project

At the end of the year new (inter-company) transfer-prices are established and need to be loaded into SAP. This process is a joined effort of the Transfer Price Team and MDM operations and will be managed by the Client Engagement Manager

  • Monitor and manage the overall process
  • Indicate and escalate potential issues
  • Communicate status updates with business stakeholders
  • Be the first point of contact for the business
  • Indicate and document possible improvements and initiate follow-up