• Skill

Documentation

Documentation of Business Processes is often seen as a ‘thick the box’ activity to comply with regulation. But good documentation ensures that processes are executed in a concise and efficient maner resulting in a more accurate outcome.

Perfetti van Melle

Data Governance Analist

December 2023 - present | Perfetti van Melle | Breda

Perfetti van Melle is one of the world’s largest manufacturers and distributors of confectionery and chewing gum. They create imaginative products and brands that are enjoyed in over 150 countries.
Recognizing the increasing significance of data governance after consolidating various business units into a single SAP S/4HANA infrastructure, Perfetti van Melle has made the strategic decision to enhance its data governance practices.
In my role as Data Governance Analyst I’m responsible for implementing proper data governance within Perfetti van Melle.

Bake a Cake

October 2019 - December 2021 | Astellas Pharma | Meppel

Documentation, and especially documentation structure is not always easy to understand. When discussing what content belongs in what kind of document people tend to fall back in the familiar. To break the content bias and legacy way of doing things an example completely out of scope of the daily business could help.
To enable the discussion on document structure I’ve created a complete set of process documents on the topic of  ‘Organizing a Birthday Party the Dutch Way’.  With this set of documents, a shopping bag full of props and a nice PowerPoint presentation this formed the  basis for various “Bake a Cake” sessions in which the document structure was explained and the proper content level of different document types was discussed.

Master Data Manager & Document Writer

September 2019 - October 2021 | Astellas Pharma | Meppel/Leiden

The Material Master Data team within Astellas is facing a major challenge. With the implementation of a new Global SAP-S/4HANA environment the role of the EMEA Material Master Data Team is moving from a Regional to a Global role. With big historical regional differences in procedures, aligning data is not always easy. Good documentation will support a better understanding of Master Data Governance and Master Data Management.
In my role as Document Writer I’m using my experience in Master Data Management to challenge the organization to think about their processes before start writing a document.

Document Writing & Business Process

  • Define best practices for MDM Technical Document Writing Team
  • Setting up a Document Writers Forum within Astellas to Share and Grow together.
  • “Bake a Cake” method: create a full set of process documents for ‘Organizing a Birthday Party the Dutch Way’ to be able to discuss the document structure with stakeholders without being influenced by content bias.
  • Transforming definition list into a business glossary in Collibra
  • MDM Process Flows
    • Drafting process which will define the Future Operating Model for Material Master Data within Astellas
    • Setting Up Process Flows in ADONIS NP

Projects

  • Service Acceptance & Assessing
    • Creating Service Catalog for Material Master Data
    • Setting up process for accepting MDM Service requests
  • Improve Communication of the MDM Team
    • Setting up Stakeholder Management for the MDM Team
    • Improving communication from the MDM Team to Business Stakeholders
    • Setting up an MDM SharePoint
    • Adjusting Communication to Business needs by reducing and simplifying the messages
  • Global SAP-S/4HANA implementation
    • Align Global Master Data Management Processes
    • Setup Global Data Standards
    • Support Business as Usual Team in performing and understanding Data Migration

Other

  • Collect, Write and report Weekly and Monthly Highlights
  • Setup and Maintain Departmental SharePoint

World Trial Qualifiers – 2020

October 2018 - December 2020 | Dutch Sheep Dog Society

In September 2020 the International Sheep Dog Society will organize the World Sheepdog Trial in York, England. As Dutch Sheep Dog Society we are invited to select a team to represent the Netherlands on this World Trial. This year we will organize Qualifier trials to select the best combinations of Handlers and Dogs for the Dutch Team.
Organizing this Qualifier series starts long before the first trial, In October the Trial Committee starts with making an initial planning and reviewing the rules and regulations (based on lessens learned from previous trials). Changes in the rules need to be published before december 1st to be eligible for a vote on the next AGM. From December 1st to December 31st our competitors can pre-register, based on those registrations we can make final adjustments to our planning. Meanwhile there are all kind of activities like making sure everybody is aware of the activities, finding suitable locations and getting sponsors and other partners on board.

Onward to the first Qualifier Trial in April operational activities will take place to make sure there will be series of challenging but fair trials. Also the final registration will take place and our competitors will have a lot of questions which need to be answered.

With a small team you need to be able to switch quickly between tasks. My tasks in this project;

    • Supporting members in writing and submitting rule change proposals
    • Update Documentation based on approved proposals
    • Setting up (pre)registration tools (Google Sheet, Google Form)
    • Finding sponsors
    • Selecting and inviting (international)Judges
    • Make travel arrangements for judge & volunteers
    • Preparing Trial Field
    • Calculate and publish scores and rankings

World Trial Qualifiers 2017

December 2015 - July 2017 | Dutch Sheep Dog Society

Once in every three years the International Sheep Dog Society organize the World Sheepdog Trials. For this championship we, the Dutch Sheep Dog Society, as associate of the ISDS, are asked to create a team which will represent the Netherlands on the WT in 2017. For selecting the Dutch Team we organized 4 qualifying trials. A place in the Dutch Team is, for many handlers, a valuable thing there is a lot of pressure to have a fair set of trials. This all starts with good rules and regulations and selecting the right judges. But also every minor detail counts, where on a regular trial you can get away with asking a running handler to help, on a qualifier trial this can be(or even look) unfair, therefore a lot of volunteers is needed.

My tasks in this project;

  • Updating documentation and get approval from the members
  • Selecting and inviting (international)Judges
  • Inviting Volunteers
  • Make travel arrangements for judge & volunteers
  • Calculate and publish scores and rankings

Member of Trial Committee

February 2012 - December 2020 | Dutch Sheep Dog Society

The Dutch Sheep Dog Society is the Dutch affiliate of the International Sheep Dog Society.  The Dutch Sheep Dog Society is promoting  improvements to the working sheepdogs by supporting good breeding as well as training. This is achieved by organizing sheepdog trials, supporting breeders with practical advise and supporting sheepdog owners with registration in the Studbook.

One of the major activities of the Dutch Sheep Dog Society is organizing the Dutch National Sheepdog Trial and selecting the team to represent the Netherlands on the World Sheep Dog Trials. In my role as Trial Committee Member I’ve organized many of those trials including setting up all documentation needed for a fair and equal competition.

  • Organize sheepdog trials and training events
  • Organize qualifying trials for the Dutch Team for the World Trial 2020
  • Organize qualifying trials for the Dutch Team for the World Trial 2017
    • Update rules and regulations for Qualifying Trials
    • Invite and Plan travel for Volunteers and (international) judges
    • Calculate and publish scores and rankings
  • Develop structure and documents which will support the team or external parties in organizing sheepdog trials

 

SAP Support Consultant – SAP Rollout Wholesale Division

January 2012 - August 2012 | Heineken Nederland B.V | Zoeterwoude/Amsterdam

Heineken is a Dutch multinational brewing company, founded in 1864 by Gerard Adriaan Heineken in Amsterdam. Heineken N.V. is the number one brewer in Europe and one of the largest brewers by volume in the world. Next to their brewing activities Heineken Netherlands also offers wholesale (soft drinks, waters, spirits, wines, tea and coffee) activities to the Dutch hospitality sector.
For this Wholesale division Heineken is Rolling out SAP. In my role as Support Consultant I’ve trained and supported end users in using this new SAP implementation.

Training

  • Train end-users in using SAP
  • Support end-users after Go-Live
  • Create and update user manuals and training material

Optimizing and Testing

  • Optimize Way of Working using available functionality
  • Optimize Master data
    • Material Master: Introduced new planning type to improve purchasing process for non-forecast  articles
    • Purchasing Contracts: create contracts for a new IC Purchasing process
  • Test new SAP functionality
    • IC Sales & Purchasing
    • Excise Duty & Tax Warehouse (alcoholic beverage)
    • Non-WMS warehousing