• Skill

Continuous Improvement

A continuous improvement process, is an ongoing effort to improve products, services, or processes. These efforts can seek “incremental” improvement over time or “breakthrough” improvement all at once.

My focus is mainly on the incremental improvement, often there is a lot room for improvement without starting a big project, this can both be done from a Business as Usual perspective as well from a ‘gap-closing’  activity at the end phase of a bigger project.

 

Master Data Request Automation

October 2017 - November 2017 | Syngenta Seeds | Enkhuizen

Within Syngenta Master Data Management is complex, many tasks are outsourced. The translation from business requirements to workable request for the third-party service provider is crucial for successful Master Data Management.
The process of creating Master Data request involves a lot of repetitive actions and is based on a given set of  possible choices. To simplify the request processing I was assigned the task to improve the used templates with data checks and request validation.

The more automation I could put in within the given timeframe and restrictions the better.  This was a big challenge because from the beginning I was convinced it was possible to automate the process from start to end. Biggest limiting factor was the wish for the new tool to be fully maintainable by the MDM Team, this resulted in a decision on using Excel without VBA and any formula more complex than a VLOOKUP.

The final result was a stable and user maintainable tool built in Excel providing accurate suggestions on what to request and how to fill a request template.

Interim SAP MDM Originator 

July 2017 - November 2017 | Syngenta Seeds | De Lier/Enkhuizen

Syngenta is a leading science-based agtech company. We help millions of farmers around the world to grow safe and nutritious food, while taking care of the planet. By improving crop productivity and making farming more efficient, we enable growers to provide healthy, high quality food safely and sustainably.
Within Syngenta Master Data Management is complex, many tasks are outsourced. The translation from business requirements to workable request for the third-party service provider is crucial for successful Master Data Management. With my previous experience as MDM Originator within Syngenta I was able to quickly fulfill an ad-hoc need for extra capacity in this team.

Day2Day operations

  • Analyze and Translate business MDM request in workable solutions
  • Validate request with process and templates
  • Prepare material upload files
  • Perform Master Data Changes

Improvement

  • Improve Material Master data creation and maintenance process
  • Update and Improve Master Data Request Template

Interim Client Engagement Manager MDM

October 2014 - June 2016 | Syngenta Seeds | Enkhuizen/Basel

Syngenta is a leading science-based agtech company. We help millions of farmers around the world to grow safe and nutritious food, while taking care of the planet. By improving crop productivity and making farming more efficient, we enable growers to provide healthy, high quality food safely and sustainably.
Within Syngenta Master Data Management is complex, many tasks are outsourced. Managing service delivery both on operational as on tactical level is crucial for successful master data management when third-party service providers are involved. In my role as Client Engagement Manager I was responsible for aligning business needs with the capabilities of the service provider by setting up meting structures, setting priorities and managing escalations.

Service Delivery

  • Representing  the service organization as the one face to the client regarding MDM services
  • Manages expectations and acts as interface between the service delivery team and the clients in the business
  • Manages regional escalations of service issues
  • Track and escalate process impact due to organizational changes
  • New Service Introductions; Guide and align Business, Service organization and third-party to handover services to 3th party without any business interruptions
  • Set up new meeting structure with third-party service provider on operational performance and escalations

MDM Key User Network

  • Manage MDM Key user Network
  • Setting up and hosting  a monthly meeting with Key-Users, BPA, BPC and third-party service providers on MDM related topics
  • Manage and Prioritize BPA recourses

Transfer Price Year End Upload Project

At the end of the year new (inter-company) transfer-prices are established and need to be loaded into SAP. This process is a joined effort of the Transfer Price Team and MDM operations and will be managed by the Client Engagement Manager

  • Monitor and manage the overall process
  • Indicate and escalate potential issues
  • Communicate status updates with business stakeholders
  • Be the first point of contact for the business
  • Indicate and document possible improvements and initiate follow-up

Master Data Retrofit Turkey

April 2013 - May 2013 | Syngenta Seeds | Enkhuizen

For the Syngenta Flowers Turkey production plant a new way-of-working is about to be introduced. This new way-of-working requires new material master data and a major update on the already existing material master data.
In this project I was responsible for the Material Master Data design and implementation.

  • Design new MDM workflow based on new business requirements, system functionality and global design rules
  • Implement new MDM strategy
    • Monitor (and take action on) precondition (open orders e.g.) for a successful MDM Transition
    • Design new MDM elements like BOM & Recipes
    • Trigger and monitor material creation by the offshored Master Data Team

Interim SAP MDM Originator 

September 2012 - April 2013 | Syngenta Seeds | Enkhuizen

Syngenta is a leading science-based agtech company. We help millions of farmers around the world to grow safe and nutritious food, while taking care of the planet. By improving crop productivity and making farming more efficient, we enable growers to provide healthy, high quality food safely and sustainably.
Within Syngenta Master Data Management is complex, many tasks are outsourced. The translation from business requirements to workable request for the third-party service provider is crucial for successful Master Data Management. In the role of MDM Originator I have done various projects to improve the Data Quality and optimize the way of working with the third-party service provider.

Day2Day operations

  • Bring back the positive spirit in de MDM team
  • Analyze and Translate business MDM request in workable solutions
    • Validate request with process and templates
    • Indicate, check and create new scenarios
    • Prepare material upload files

Analysis

  • Analyze gaps in Material Master data
  • Define and execute mass repair projects on Material Master data
  • Improve Material Master data creation and maintenance process
  • Assortment rightsizing

Projects

  • Mass repair Viola Material Master Data
  • Master Data Retrofit Turkey
  • Design new MDM workflow based on new business requirements and system functionality
  • Implement new MDM strategy

SAP Support Consultant – SAP Rollout Wholesale Division

January 2012 - August 2012 | Heineken Nederland B.V | Zoeterwoude/Amsterdam

Heineken is a Dutch multinational brewing company, founded in 1864 by Gerard Adriaan Heineken in Amsterdam. Heineken N.V. is the number one brewer in Europe and one of the largest brewers by volume in the world. Next to their brewing activities Heineken Netherlands also offers wholesale (soft drinks, waters, spirits, wines, tea and coffee) activities to the Dutch hospitality sector.
For this Wholesale division Heineken is Rolling out SAP. In my role as Support Consultant I’ve trained and supported end users in using this new SAP implementation.

Training

  • Train end-users in using SAP
  • Support end-users after Go-Live
  • Create and update user manuals and training material

Optimizing and Testing

  • Optimize Way of Working using available functionality
  • Optimize Master data
    • Material Master: Introduced new planning type to improve purchasing process for non-forecast  articles
    • Purchasing Contracts: create contracts for a new IC Purchasing process
  • Test new SAP functionality
    • IC Sales & Purchasing
    • Excise Duty & Tax Warehouse (alcoholic beverage)
    • Non-WMS warehousing

Interim Procurement Assistant

August 2011 - September 2011 | FrieslandCampina | Amersfoort

The story of FrieslandCampina and their relationship with milk began in 1871. This was the year farmers decided to join forces in local cooperative dairy factories. By doing so, they could strengthen their market position and ensure sales of their milk. Today, FrieslandCampina is one of the world’s largest dairy companies. Every day, they provide millions of consumers all over the world with valuable nutrition from milk. Not only in the form of milk itself, but with all kinds of dairy products we make from milk.
For the Indirect Procurement (packaging materials) there was a need for updating the contracts with their suppliers to be in line with the FrieslandCampina guidelines. As Procurement Assistant I was assigned the task copying existing contracts into the new template and identify the need for re-negotiation with the suppliers.

Contract Management

  • Creating and updating purchasing framework agreements
  • Optimizing document template (Word)
  • Create contract end date monitoring system (Excel)

IT Analyst Vendor Relations & Services

January 2010 - January 2011 | Lyondellbasell Industries | Rotterdam

LyondellBasell is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances.
Within the IT Department the Vendor Relation and Services team is responsible for all vendor contact. In my role as IT Analyst I’ve worked with IT Managers and Purchasers on setting up budgets and monitoring external services.

IT Purchasing

  • Optimize usage of SAP in purchase to Pay process
  • Train end users(international) in purchase to Pay process

Telecom Management

  • Design and implement process for using SAP in Telecom registration and reporting using Service PO and Query Builder reports
  • Insourcing of Telecom management(international)
  • Create accrual and deferral calculation tool for Telecom costs

IT Asset management

  • Building spot-check tool (Excel + VBA)
  • Train and assist users(international) in preforming spot-check

Budget

  • check Budget vs Actuals on monthly basis
  • Support IT management in budget planning

Purchaser & SAP-MM Key-User

January 2006 - September 2009 | Wartsila Nederland BV, Service Benelux | Schiedam

Wärtsilä is a global leader in smart technologies and complete life cycle solutions for the marine and energy markets. By emphasizing sustainable innovation, total efficiency and data analytics, Wärtsilä maximizes the environmental and economic performance of the vessels and power plants of its customers.
Wärtsilä in the Netherlands supplies worldwide sales & services for the marine and decentralized power industry. As Purchaser for Wärtsilä Service Benelux I was responsible for setting up local Material Master Data and keeping local stock on an optimal level. As SAP Key User I’ve supported local SAP users and participates in various Projects.

Day 2 Day Operations

  • Execute request for quotations
  • maintain Material Master Data in SAP
  • Stock control

SAP-MM Key user

  • First line support for all SAP-MM (and SAP-CS and SAP-SD) related issues
  • Cooperate in SAP knowledge scan project
  • Advise in optimizing way of working for both for MM and other process(SAP-CS & SAP-SD)
  • Train end-users in using SAP
  • User validation testing