Perfetti van Melle is one of the world’s largest manufacturers and distributors of confectionery and chewing gum. They create imaginative products and brands that are enjoyed in over 150 countries.
Recognizing the increasing significance of data governance after consolidating various business units into a single SAP S/4HANA infrastructure, Perfetti van Melle has made the strategic decision to enhance its data governance practices.
In my role as Data Governance Analyst I’m responsible for implementing proper data governance within Perfetti van Melle.
Psychology of Influence
May 2023 - June 2023 | Stichting Communicatie | BredaThe ‘Psychology of Influence’ training offers valuable skills to effectively influence conversations and achieve desired outcomes. By utilizing the Socratic dialogue technique and understanding the psychology behind verbal communication, participants gain the ability to comprehend and influence conversation partners, leading to greater control, effective resistance management, and enhanced personal effectiveness.
This communication training delves deep into the role of psychology in business conversations. Participants learn strategies to handle resistance, guide conversations in a positive direction, and ensure effective message reception. By consciously leveraging the power of word choice and intonation, individuals can exert influence and steer conversations, emphasizing self-awareness rather than relying on manipulative tricks.
Master Data Consultant – Specification Management & MES – MOMS Project
October 2021 - April 2023 | Teijin Aramid | EmmenTeijin Aramid produces various high-strength fibers for industrial purposes which finds applications in numerous markets, such as automotive (tires, hoses, belts), aerospace, civil engineering, construction, leisure goods (e.g. boats), protective clothing (bullet-, fire- and cut-resistant clothing), optical fiber cables, friction and sealing materials and more.
In my role as Master Data Consultant I guide the business in collecting and migrating data from various legacy systems to one new Specification Management environment.
Data Migration
- Data Collection
- Data Transformation & Validation
Data Governance
Managing Master Data in a complex(system) landscape can be challenging, good Data Governance will support Data Maintenance.
- Identify Data Objects
- Assign Data Owners
- Set-up data maintenance Process
Master Data Consultant
October 2021 - present | TentiveWhether we’re talking internal documentation or external sources, data is everywhere – and the flood of data is only increasing. All that structured and unstructured information is the core of your information supply, but it doesn’t do you any good until you can transform all that data into valuable insights for your business. Are you overwhelmed by the huge volume of information? We would be happy to help you with data management.
Bake a Cake
October 2019 - December 2021 | Astellas Pharma | MeppelDocumentation, and especially documentation structure is not always easy to understand. When discussing what content belongs in what kind of document people tend to fall back in the familiar. To break the content bias and legacy way of doing things an example completely out of scope of the daily business could help.
To enable the discussion on document structure I’ve created a complete set of process documents on the topic of ‘Organizing a Birthday Party the Dutch Way’. With this set of documents, a shopping bag full of props and a nice PowerPoint presentation this formed the basis for various “Bake a Cake” sessions in which the document structure was explained and the proper content level of different document types was discussed.
Master Data Manager & Document Writer
September 2019 - October 2021 | Astellas Pharma | Meppel/LeidenThe Material Master Data team within Astellas is facing a major challenge. With the implementation of a new Global SAP-S/4HANA environment the role of the EMEA Material Master Data Team is moving from a Regional to a Global role. With big historical regional differences in procedures, aligning data is not always easy. Good documentation will support a better understanding of Master Data Governance and Master Data Management.
In my role as Document Writer I’m using my experience in Master Data Management to challenge the organization to think about their processes before start writing a document.
Document Writing & Business Process
- Define best practices for MDM Technical Document Writing Team
- Setting up a Document Writers Forum within Astellas to Share and Grow together.
- “Bake a Cake” method: create a full set of process documents for ‘Organizing a Birthday Party the Dutch Way’ to be able to discuss the document structure with stakeholders without being influenced by content bias.
- Transforming definition list into a business glossary in Collibra
- MDM Process Flows
- Drafting process which will define the Future Operating Model for Material Master Data within Astellas
- Setting Up Process Flows in ADONIS NP
Projects
- Service Acceptance & Assessing
- Creating Service Catalog for Material Master Data
- Setting up process for accepting MDM Service requests
- Improve Communication of the MDM Team
- Setting up Stakeholder Management for the MDM Team
- Improving communication from the MDM Team to Business Stakeholders
- Setting up an MDM SharePoint
- Adjusting Communication to Business needs by reducing and simplifying the messages
- Global SAP-S/4HANA implementation
- Align Global Master Data Management Processes
- Setup Global Data Standards
- Support Business as Usual Team in performing and understanding Data Migration
Other
- Collect, Write and report Weekly and Monthly Highlights
- Setup and Maintain Departmental SharePoint
World Trial Qualifiers – 2020
October 2018 - December 2020 | Dutch Sheep Dog SocietyIn September 2020 the International Sheep Dog Society will organize the World Sheepdog Trial in York, England. As Dutch Sheep Dog Society we are invited to select a team to represent the Netherlands on this World Trial. This year we will organize Qualifier trials to select the best combinations of Handlers and Dogs for the Dutch Team.
Organizing this Qualifier series starts long before the first trial, In October the Trial Committee starts with making an initial planning and reviewing the rules and regulations (based on lessens learned from previous trials). Changes in the rules need to be published before december 1st to be eligible for a vote on the next AGM. From December 1st to December 31st our competitors can pre-register, based on those registrations we can make final adjustments to our planning. Meanwhile there are all kind of activities like making sure everybody is aware of the activities, finding suitable locations and getting sponsors and other partners on board.
Onward to the first Qualifier Trial in April operational activities will take place to make sure there will be series of challenging but fair trials. Also the final registration will take place and our competitors will have a lot of questions which need to be answered.
With a small team you need to be able to switch quickly between tasks. My tasks in this project;
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- Supporting members in writing and submitting rule change proposals
- Update Documentation based on approved proposals
- Setting up (pre)registration tools (Google Sheet, Google Form)
- Finding sponsors
- Selecting and inviting (international)Judges
- Make travel arrangements for judge & volunteers
- Preparing Trial Field
- Calculate and publish scores and rankings
Chairman of Trial Committee
February 2017 - December 2020 | Dutch Sheep Dog SocietyThe Dutch Sheep Dog Society is the Dutch affiliate of the International Sheep Dog Society. The Dutch Sheep Dog Society is promoting improvements to the working sheepdogs by supporting good breeding as well as training. This is achieved by organizing sheepdog trials, supporting breeders with practical advise and supporting sheepdog owners with registration in the Studbook.
One of the major activities of the Dutch Sheep Dog Society is organizing the Dutch National Sheepdog Trial and selecting the team to represent the Netherlands on the World Sheep Dog Trials. In my role as Chairman of Trial Committee I’ve supported the Trial Committee in al her activities.
- Manage the Trial Committee and her sub-divisions
- Representing the Trial Committee in the Societies Board
- Recruit and on-board new Trial Committee members
- Be the first point of contact in case of complaints or issues on Events, Regulations and other activities performed by the team
- Set-up an Intranet Site for Team Members and Volunteers
World Trial Qualifiers 2017
December 2015 - July 2017 | Dutch Sheep Dog SocietyOnce in every three years the International Sheep Dog Society organize the World Sheepdog Trials. For this championship we, the Dutch Sheep Dog Society, as associate of the ISDS, are asked to create a team which will represent the Netherlands on the WT in 2017. For selecting the Dutch Team we organized 4 qualifying trials. A place in the Dutch Team is, for many handlers, a valuable thing there is a lot of pressure to have a fair set of trials. This all starts with good rules and regulations and selecting the right judges. But also every minor detail counts, where on a regular trial you can get away with asking a running handler to help, on a qualifier trial this can be(or even look) unfair, therefore a lot of volunteers is needed.
My tasks in this project;
- Updating documentation and get approval from the members
- Selecting and inviting (international)Judges
- Inviting Volunteers
- Make travel arrangements for judge & volunteers
- Calculate and publish scores and rankings
Transfer Price Upload
December 2014 - January 2015 | Syngenta Seeds | EnkhuizenAt the end of the year new (inter-company) transfer-prices are established and need to be loaded into SAP. This process is a joined effort of the Transfer Price Team and MDM operations and will be managed by the Client Engagement Manager.
- Monitor and mange the overall process
- Indicate and escalate potential issues
- Communicate status updates with business stakeholders
- Be the first point of contact for the business
- Indicate and document possible improvements and initiate follow-up
Interim Client Engagement Manager MDM
October 2014 - June 2016 | Syngenta Seeds | Enkhuizen/BaselSyngenta is a leading science-based agtech company. We help millions of farmers around the world to grow safe and nutritious food, while taking care of the planet. By improving crop productivity and making farming more efficient, we enable growers to provide healthy, high quality food safely and sustainably.
Within Syngenta Master Data Management is complex, many tasks are outsourced. Managing service delivery both on operational as on tactical level is crucial for successful master data management when third-party service providers are involved. In my role as Client Engagement Manager I was responsible for aligning business needs with the capabilities of the service provider by setting up meting structures, setting priorities and managing escalations.
Service Delivery
- Representing the service organization as the one face to the client regarding MDM services
- Manages expectations and acts as interface between the service delivery team and the clients in the business
- Manages regional escalations of service issues
- Track and escalate process impact due to organizational changes
- New Service Introductions; Guide and align Business, Service organization and third-party to handover services to 3th party without any business interruptions
- Set up new meeting structure with third-party service provider on operational performance and escalations
MDM Key User Network
- Manage MDM Key user Network
- Setting up and hosting a monthly meeting with Key-Users, BPA, BPC and third-party service providers on MDM related topics
- Manage and Prioritize BPA recourses
Transfer Price Year End Upload Project
At the end of the year new (inter-company) transfer-prices are established and need to be loaded into SAP. This process is a joined effort of the Transfer Price Team and MDM operations and will be managed by the Client Engagement Manager
- Monitor and manage the overall process
- Indicate and escalate potential issues
- Communicate status updates with business stakeholders
- Be the first point of contact for the business
- Indicate and document possible improvements and initiate follow-up
Member of Noordwijktrial Event Team
November 2013 - present | Noordwijktrial | NoordwijkNoordwijktrial offers everybody the chance to make their first steps in sheepdog trialing, in a safe and open setting, under supervision of a team of well trained professionals. This is not only limited to handlers running their first trial or handlers who try to get to the next class, we also offer a variety of other sheepdog(trial) related activities. Working as volunteer on one of the Noordwijktrial events is a good learning experience in working with sheep or in Hospitality. Noordwijktrial offers access to a large network of Trainers, Professionals and Volunteers.
Within this team I’m responsible for creating and maintaining all (IT)technical solutions. On the public and business oriented events I’m the public face of our organization.
- Host and organize sheepdog trials and training events
- Advise others in organizing sheepdog trials and training events
- Build a trial registration tool (Google Sheets)
- Build and Maintain website in WordPress
Member of Trial Committee
February 2012 - December 2020 | Dutch Sheep Dog SocietyThe Dutch Sheep Dog Society is the Dutch affiliate of the International Sheep Dog Society. The Dutch Sheep Dog Society is promoting improvements to the working sheepdogs by supporting good breeding as well as training. This is achieved by organizing sheepdog trials, supporting breeders with practical advise and supporting sheepdog owners with registration in the Studbook.
One of the major activities of the Dutch Sheep Dog Society is organizing the Dutch National Sheepdog Trial and selecting the team to represent the Netherlands on the World Sheep Dog Trials. In my role as Trial Committee Member I’ve organized many of those trials including setting up all documentation needed for a fair and equal competition.
- Organize sheepdog trials and training events
- Organize qualifying trials for the Dutch Team for the World Trial 2020
- Organize qualifying trials for the Dutch Team for the World Trial 2017
- Update rules and regulations for Qualifying Trials
- Invite and Plan travel for Volunteers and (international) judges
- Calculate and publish scores and rankings
- Develop structure and documents which will support the team or external parties in organizing sheepdog trials
SAP Support Consultant – SAP Rollout Wholesale Division
January 2012 - August 2012 | Heineken Nederland B.V | Zoeterwoude/AmsterdamHeineken is a Dutch multinational brewing company, founded in 1864 by Gerard Adriaan Heineken in Amsterdam. Heineken N.V. is the number one brewer in Europe and one of the largest brewers by volume in the world. Next to their brewing activities Heineken Netherlands also offers wholesale (soft drinks, waters, spirits, wines, tea and coffee) activities to the Dutch hospitality sector.
For this Wholesale division Heineken is Rolling out SAP. In my role as Support Consultant I’ve trained and supported end users in using this new SAP implementation.
Training
- Train end-users in using SAP
- Support end-users after Go-Live
- Create and update user manuals and training material
Optimizing and Testing
- Optimize Way of Working using available functionality
- Optimize Master data
- Material Master: Introduced new planning type to improve purchasing process for non-forecast articles
- Purchasing Contracts: create contracts for a new IC Purchasing process
- Test new SAP functionality
- IC Sales & Purchasing
- Excise Duty & Tax Warehouse (alcoholic beverage)
- Non-WMS warehousing
IT Analyst Vendor Relations & Services
January 2010 - January 2011 | Lyondellbasell Industries | RotterdamLyondellBasell is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances.
Within the IT Department the Vendor Relation and Services team is responsible for all vendor contact. In my role as IT Analyst I’ve worked with IT Managers and Purchasers on setting up budgets and monitoring external services.
IT Purchasing
- Optimize usage of SAP in purchase to Pay process
- Train end users(international) in purchase to Pay process
Telecom Management
- Design and implement process for using SAP in Telecom registration and reporting using Service PO and Query Builder reports
- Insourcing of Telecom management(international)
- Create accrual and deferral calculation tool for Telecom costs
IT Asset management
- Building spot-check tool (Excel + VBA)
- Train and assist users(international) in preforming spot-check
Budget
- check Budget vs Actuals on monthly basis
- Support IT management in budget planning
Purchaser & SAP-MM Key-User
January 2006 - September 2009 | Wartsila Nederland BV, Service Benelux | SchiedamWärtsilä is a global leader in smart technologies and complete life cycle solutions for the marine and energy markets. By emphasizing sustainable innovation, total efficiency and data analytics, Wärtsilä maximizes the environmental and economic performance of the vessels and power plants of its customers.
Wärtsilä in the Netherlands supplies worldwide sales & services for the marine and decentralized power industry. As Purchaser for Wärtsilä Service Benelux I was responsible for setting up local Material Master Data and keeping local stock on an optimal level. As SAP Key User I’ve supported local SAP users and participates in various Projects.
Day 2 Day Operations
- Execute request for quotations
- maintain Material Master Data in SAP
- Stock control
SAP-MM Key user
- First line support for all SAP-MM (and SAP-CS and SAP-SD) related issues
- Cooperate in SAP knowledge scan project
- Advise in optimizing way of working for both for MM and other process(SAP-CS & SAP-SD)
- Train end-users in using SAP
- User validation testing